Privacy Policy for 2nd Opinion HVAC
Effective Date: August 12, 2025
At 2nd Opinion HVAC ("we," "our," or "us"), your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or engage with us in other ways.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you schedule a service, request a quote, or contact us, we may collect personal details such as your name, address, phone number, email address, and payment information.
- Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, device information, pages visited, and timestamps. This data helps us analyze trends and enhance user experience.
- Cookies and Tracking Technologies: Our website uses cookies and similar technologies to personalize content, analyze traffic, and serve targeted advertisements. You can control cookie settings through your browser preferences.
2. How We Use Your Information
We use the collected information for various purposes:
- Service Provision: To schedule, perform, and manage HVAC services, including installations, repairs, and maintenance.
- Communication: To send service reminders, promotional offers, and respond to inquiries.
- Improvement: To analyze usage patterns and improve our website and services.
- Legal Compliance: To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted partners who assist in delivering our services, such as payment processors and marketing platforms.
- Legal Authorities: When required by law or to protect our rights and safety.
4. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to certain exceptions.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at contact@2ndopinionhvac.com.
6. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
7. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: